Consumer Protection

Department of Consumer Affairs

The Department of Consumer Affairs consists of 42 licensing programs that issue approximately 3.5 million licenses, certificates, registrations and permits in more than 250 business and professional categories, including doctors, nurses, contractors, private security companies, and private postsecondary institutions. The Department protects California consumers by investigating and prosecuting complaints, as well as helps consumers learn how to protect themselves from scams and unqualified individuals.

• Verify a License
• File a Complaint Against a Licensee
• Apply for or Renew a License Online
• Meeting Webcasts for DCA Boards/Bureaus/Commissions

Department of Fair Employment and Housing

The Department of Fair Employment and Housing is the largest state civil rights agency in the country. The Department investigates, mediates and prosecutes complaints alleging employment, housing and public accommodation discrimination. Investigates and prosecutes complaints alleging acts of hate violence.

• File a Complaint Online (You can also file a complaint by telephone or by mail)
• Publications and Brochures
• Information about Hate Violence and Hate Crimes
• Fair Employment and Housing Council

Seismic Safety Commission

The Seismic Safety Commission researches earthquake issues, holds public hearings on seismic safety issues and makes recommendations to the Governor and Legislature on policies to reduce earthquake risk. The Commission also investigates and evaluates earthquake damage and reconstruction efforts following earthquakes; conducts earthquake preparedness, education and outreach programs; and provides consistent policy direction for earthquake-related programs for agencies at all government levels.

• Preparing for earthquakes
• Take the "I felt it" survey at USGS
• What to do immediately after an earthquake
• Where to find current information after an earthquake?

Cannabis Control Appeals Panel

The Cannabis Control Appeals Panel is responsible for appeals of any decision by state cannabis licensing authorities relating to the order of any penalty assessment, issuing, denying, transferring, conditioning, suspending or revoking any license provided under MAUCRSA. The Panel consists of five members. Three are appointed by the Governor, one by the Senate Committee on Rules, and one by the Speaker of the Assembly. All are subject to confirmation by the Senate. Each member of the panel must be a resident of a different California county.